About Us

Mission Statement:
CapCenter's mission is to help its customers sell, purchase and refinance their primary, secondary and investment homes by providing professional realty services and financing at market interest rates without charging traditional closing costs. Because CapCenter covers the traditional closing costs, its interests are closely aligned with those of its customers. Since CapCenter's founding in 1997, it has held itself to the highest standards of ethical conduct and has considered its customers' best interests in helping them select the right loan and the right home for their specific needs.

By combining the talents of our skilled and customer-oriented lending team and Realtors
, we provide our customers a seamless, professional lending and home buying experience. They also save on traditional closing costs such as broker fees, lender fees, appraisals, credit reports, mortgage title insurance and more.

CapCenter leverages the latest technology and the expertise of its dedicated and experienced professionals to simplify the closing process. Our customers avoid the hassles of dealing with multiple third parties and get their funding quickly and efficiently.

Since its founding in 1997, CapCenter has provided more than $5 billion in home loans to Virginia homeowners.

Gary T. Piacentini - Founder and President

Gary founded CapCenter in 1997 with a passion to build a mortgage company that treats its borrowers as “clients” rather than just customers and a company that displays the highest levels of integrity in every customer, employee and business partner interaction. Gary currently serves as company president and remains very involved in CapCenter’s day to day operations. Gary is highly respected by his peers in the mortgage industry and has served on advisory boards for several leading mortgage organizations.

A graduate of the University of Richmond’s T.C. Williams School of Law, Gary was a practicing attorney for over 20 years prior to starting CapCenter. During this time, he gained an in depth understanding of the mortgage business while serving as counsel to the mortgage banking subsidiaries of several banks in the Richmond area. In his early years as an attorney, Gary served as a Law Clerk for the Honorable Walter E. Hoffman, District Judge for Eastern District of Virginia, where he drafted opinions for various federal courts of appeals. Prior to law school, Gary was employed by KPMG Peat Marwick as a Certified Public Accountant. Gary earned a B.S. in Accounting from the University of Virginia.

Glenn Lapkin, CPA - Chief Financial Officer

Glenn leads the finance and human resource teams. He has contributed to various enterprises in positions of increasing responsibility with more than 30 years of financial, strategic and corporate experience developed from companies across several industries including digital media, real estate and transportation. Glenn’s current role, as Chief Financial Officer, involves setting and developing strategic direction, executing on expansion and growth while managing the business in a highly regulated industry, establishing increased accountability and instituting best practices. Prior to joining CapCenter, Glenn was the Controller of the Growth and Performance group within Media General, Inc. (a public company) which led, managed and grew several internet enterprises over the past decade including web sites at approximately 26 network-affiliated television stations and 21 daily newspapers throughout the Southeastern United States. Throughout Glenn’s career he has been a key business leader within changing environments including mergers and acquisitions. Glenn is a CPA and graduate of the College of William and Mary with a degree in accounting.

Beth C. Spilman – Vice President of Loan Operations

Beth joined CapCenter in 2008 as Vice President of Sales and Marketing. She is responsible for CapCenter’s strategic marketing initiatives and brand development, and for leading its sales team. Prior to joining CapCenter, Beth served as Chief Marketing Officer of a multi million dollar division of GMAC, the financial services arm of General Motors. As Chief Marketing Officer, Beth managed a large national sales force and implemented a myriad of innovative marketing programs spanning multiple distribution channels. She is a graduate of the University of Virginia and earned an M.B.A. degree from UVA’s Darden School of Business.

Jennifer R. Parham – Company Counsel

Jennifer is responsible for managing the compliance quality of CapCenter’s loan origination process from start to finish. This includes overseeing the development and implementation of policies and procedures, guiding loan production decisions to ensure loan compliance while maintaining a focus on CapCenter’s business goals, and participating in a myriad of decisions that influence CapCenter’s lending practices. A graduate of the University of Virginia School of Law, Jennifer has been a practicing attorney for nearly 20 years. She returned to CapCenter as Company Counsel in the spring of 2014, having previously served as CapCenter’s Associate Counsel from 2002-2005. She holds a B.A. in English Literature from the University of Virginia.

Hazel F. Rice - Assistant Vice President

Hazel has been with CapCenter since its early days and has earned a reputation in the mortgage industry as a pre-eminent manager of quality control. In addition to her quality control role, Hazel manages the firm’s relationships with its correspondent lenders and suppliers. Hazel brings 25 years of financial services experience to CapCenter having held a variety of managerial positions with several Virginia banks.

Lynne Marshall - Human Resources

Lynne joined CapCenter in late 2011 as Manager of Human Resources and Office Administration. She came to CapCenter after a 25-year career with Southern Title Insurance Corporation, where she held a variety of positions, the most recent as Human Resources Administrator. Lynne received her B.A. in Psychology from Randolph Macon College.

The "Loan to Value ratio" (LTV) is the ratio of your loan amount to the value of your property. Whenever possible, keep your LTV below 80% in order to avoid having to obtain Mortgage Insurance.
We ask for your city/county in order to check loan limits (which vary by location for certain product types) and also to determine whether we offer realty services in your search area.
CapCenter now offers additional savings if you choose to work with a CapCenter Realtor
. If you haven't already hired a Realtor
, we'd be happy to represent you.
ICN Phone (804) 968-5000
Monday-Friday, 8:30am to 5:00pm
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